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FAQs

UltraBeer FAQs

Selfie Pro FAQs

Here you can find a selection of our most frequently asked questions. Click on the product name above to jump to the relevant section.

UltraBeer

How do I use my UltraBeer?

After pouring your beer, insert Ultrabeer for 1-2 seconds to create microbubbles. Repeat as often as desired, or until all CO2 has been released from the beer. The amount of CO2 in beer varies widely and this will affect the volume of bubbles one beer can release.

How do I turn my UltraBeer On and Off?

Place the tip of your finger over the power symbol - the lamp will go green. A flashing green light indicates new batteries required. UltraBeer automatically turns off when not in use.

How do I reset my UltraBeer?

If your UltraBeer's green lamp does not come on when you touch the power button, please reset it. Soft reset: shake UltraBeer. Hard reset: remove and re-insert batteries.

What beers does UltraBeer work with?

UltraBeer works with CO2 carbonated beers (most beers, but not Guinness), it is ideal for craft beer, especially canned or bottled.

Is my UltraBeer waterproof?

No - The thin end of UltraBeer is designed to be inserted into beer, up to and not beyond the level of the green lamp. The battery compartment is not waterproof, to avoid permanent damage, never immerse this part of the product in liquid.

How long is my UltraBeer guaranteed?

UltraBeer is guaranteed for one year from date of purchase. Excludes water damage and abuse.

My UltraBeer hasn’t arrived - where is it?

We are very sorry about that! Please review the latest status of your order using the order confirmation emails or contact us through the support widget at the bottom of the page.

When is more stock arriving?

To be first to hear about all of our new products, offers and stock please pre-order or sign up to our email list.

What kind of batteries do I need?

AAA batteries x 2 (not included).

How long do the batteries last?

Typically around 150 pints. It will vary by type of beer, level of carbonation in the beer and length of use per beer.

How do I clean my UltraBeer?

Wipe with a slightly damp(not wet) cloth. UltraBeer is not dishwasher proof.

The FAQs didn’t help me - what can I do?

Sorry we couldn’t help through the FAQs - please contact us through support@thatthing.store to resolve the issue.

 

Selfie Pro

How do I recharge my Selfie Pro?

Use the USB cable included and plug it into a USB port. Full charge will take around 45 minutes depending on the power of the USB port. When charging, a red indicator light will come on. When full this red light will go off.

How do I attach the clip part?

The clip part twists onto the back of the light. When the two parts are aligned, it will twist easily. If it does not twist easily, the threads are not aligned: please remove and re-try.

Can I clip my Selfie Pro onto my laptop?

Yes! You can clip it anywhere, anytime. You can also twist the clip part on and off whenever you like.

How do I change the brightness settings?

Click the silver button on the light part once. There are 4 different brightness settings.

How do I turn my Selfie Pro on and off?

Hold the silver button down for 2 seconds to turn on, repeat to turn off.

Is my Selfie Pro waterproof?

No. Do not immerse in water or expose to rain.

How long is my Selfie Pro guaranteed?

Selfie Pro is guaranteed for one year from date of purchase. Excludes water damage and abuse.

My Selfie Pro hasn’t arrived - where is it?

We are very sorry about that! Please review the latest status of your order using the order confirmation emails or contact us through the support widget at the bottom of the page.

When is more stock arriving?

To be first to hear about all of our new products, offers and stock please sign up to our email list.

Why does my Selfie Pro warm up?

As well as producing amazing levels of light, LEDs also produce some heat which over time will warm up the light.

How long should the battery last?

The battery capacity is 240mAh - enough for around 500 selfies depending on how long you pose for!

How do I clean my Selfie Pro?

Wipe with a cloth.

My Selfie Pro doesn’t work - what should I do?

Please try recharging your Selfie Pro again, and turning it on with a long press. If this does not resolve the issue please return for replacement or refund.

The FAQs didn’t help me - what can I do?

Sorry we couldn’t help through the FAQs - please contact us through support@thatthing.store to resolve the issue.